What’s more uncomfortable than having to get out of the car and push the gate of the house to open and close it, especially when it rains? This is why CAME offers you a wide range of operators for your needs in order to improve the quality of your life.

CAME products allow you to automate new or existing sliding or swing gates depending on the needs of the customer.

A gate operator generally has a service life of 10 years, but as with any automated product, its decay varies in relation to the frequency and type of use and the maintenance carried out. Following the manufacturer’s recommendations allows you to extend the service life of your automation.

CAME manufactures and sells the world’s widest range of automation systems for residential, commercial and industrial applications, including operators for swing or sliding gates but does not actually sell gates. However, you can find a local installer of CAME products who will also manufacture the gate for you HERE

All CAME products bear the exclusive EN Tested system marking, which certifies that the solution has been produced and tested according to the rigorous criteria of the European Standards as regards impact force. This means greater safety for the user and greater ease of installation and maintenance for the installer.

The consumer warranty on CAME products is 24 months (two years) from the date of purchase for residential installations, in accordance with applicable consumer protection provisions. The seller/installer of the CAME equipment is directly liable towards the consumer and is responsible for recognising the warranty on the installed equipment. In order to make use of this right in any way, consumers must contact the seller/installer that sold them the product, and the seller/installer alone, and must also inform them of any faults or defects in the product within two months of discovery. The warranty shall not apply if the user fails to report the defect within the time specified, or if the parts returned as defective have been altered or repaired.

Since 1972, the year in which the company was founded, CAME has been producing the widest range of operators for residential and industrial entrances, car parks and access control systems, as well as developing home automation and intruder alarm systems.

We have been a New Zealand Importer & distributor of CAME products for more than 30 years.

The current set-up of the CAME Group is headed by a holding firm that controls three productive businesses (CAME Cancelli Automatici Italy, BPT and Urbaco) as well as a customer assistance firm (CAME Service Italia). CAME group also own Motostar (France), Furini (turnstiles), Parkare and more recently have acquired Özak (turnstiles), Nepos Sistemas (parking systems), KMS (access control) & Entrotec (video entry systems and access control).

The old saying “You get what you pay for.” applies to gate automation. There may be cheaper products out there on the market when shopping around but only CAME products have been known to last over 20 years in some installations in New Zealand.

All CAME products supplied by us come with technical support for the installer, we carry all the spare parts in the unlikely event they are required in stock and are the largest importer of gate automation in New Zealand.

In order to install a gate operator, in addition to knowing the width of the passageway and the weight of the gate, you have to check the type of application and use for which it is intended. The choice of the right operator is crucial to ensure a longer service life for your operator with fewer problems.

Before installing any operator, electrical connections must be prepared and it is mandatory to know the type of gate to automate. For underground solutions, the foundation box must be set into the ground.

While it is not impossible for someone with knowledge of electrical installation, groundworks, bricklaying, carpentry, welding and even physical geometry to complete a successful DIY gate installation, there are a number of important points to consider before doing so; Gates that are incorrectly installed are not only dangerous, they can also be lethal if not done correctly.

We recommend getting your gates automated by a professional installer which then qualifies for the full CAME product warranty.

CAME products are subject to stringent safety tests before being marketed. EN Tested technology ensures that when the door comes into contact with an obstacle, however minimal, the operator automatically blocks movement, reversing the direction. Want more peace of mind? CAME always recommends the installation of photocells and flashing lights.

CAME products with  EN Tested technology perfectly comply with the minimum requirements for impact force detection, however, we always recommend the installation of photocells, preferably on the side of the road if in the vicinity of a public passageway. It is essential that installation be performed in a workmanlike manner. If the gate is designed for intensive use, you can also install sensitive edges that reverse the direction of travel when in contact with any obstacle. Finally, we recommend that a flashing light signals the operator’s motion status.

CAME offers a wide range of safety products such as photocells, sensitive edges and signal lights. We always recommend installing safety photocells to protect vehicles and people.

Within the range of safety accessories, CAME offers battery-powered photocells. These allow you to safely move your automation without the need for cable connections, giving you the possibility to cover the perimeter of the area affected by the movement of the gate.

Yes – ask your installer to install an Exit Loop or Exit probe inside your driveway to open the gate. Please note that push bikes may open the gate if they are made from steel, this is important if you have small children.

All CAME products for the automation of sliding and swing gates come with a release system to open and close your gate manually in case of a power outage. The 24V versions also feature a handy card for connection to the backup battery that allows for optimal operation in all situations.

Certainly. For example, in a common private dwelling, if owning a two-channel radio transmitter, it is possible to combine a channel for opening the gate and the other channel for the garage door. Most door operators will require a remote receiver fitted to them which can be done by your installer.

A hard-wired system requires a wired connection through electrical wires and generally, the control unit is close to the automation,  radio control does not require electrical connections between the automation and control unit; commands are sent via a remote control that takes advantage of the radio waves to send the signal.

All CAME Products for the automation of sliding and swing gates can withstand temperatures up to 20 degrees below zero, while the internal components are isolated from external agents such as water and dust. In the case of heavy snowfalls, be sure to clear snow from the area affected by the movement of the gate to prevent the operator from being blocked when finding the obstacle and the photocells not being clearly visible.

24V technology maximises the potential of your automation both in terms of practicality and safety: in case of a blackout, the electronics recognise the fault and allows the activation of the emergency batteries ideal for intense use of the automation; customization of opening and closing and time and slow down when closing for a silent approach of the leaf.

Maintenance of automatic gates must be performed in accordance with the maintenance plan. Maintenance is the responsibility of the owner who becomes responsible for accidents or damage due to poor maintenance or lack thereof. CAME recommends that you prepare and implement a maintenance plan, as specified in the maintenance manual.

Yes! The declaration must be kept in the technical folder and a copy shall be delivered to the owner which is included in the product manual.

For malfunctions please contact the installer of your system or one of our authorised installers. Any tampering carried out by unauthorised personnel may void your warranty.

If you can’t find any identification label on your system you can view our CAME identification chart. This will assist the installer by helping them figure out what version you have along with other questions they may ask about the installation. Click here to open the chart.

All CAME products for the automation of sliding and swing gates come with a release system to open and close your gate manually in case of a power outage. You need to locate this key and release the operators by hand. Examples of the keys are below:

Please click this link to see videos on how to release your gate automation: Click Here

Release your gate with the manual release key, then lock in the open position. Contact your installer to have them service the system.

You need to locate this key and release the operators by hand. Examples of the keys are below:

Please click this link to see videos on how to release your gate automation: Click Here

Release your gate with the manual release key, then lock in the open position. Contact your installer to have them service the system.

You need to locate this key and release the operators by hand. Examples of the keys are below:

Please click this link to see videos on how to release your gate automation: Click Here

Check that any hold open switch is turned off. Make sure that there are no plants blocking the safety photocells. If the gates still fail to close check for insects inside the safety photocells or contact your installer for support.

Please contact your installer who can provide you with the correct remotes or contact us.

1. Simultaneously press the two top buttons of the new transmitter (in case of the model with 4-keys), until the LED flashes faster; 2. Press the button on which you want to enable the open command; 3. Within 10 seconds from “Phase 2”, bring the already programmed transmitter close to the one still to be programmed by pressing the button that controls the replicate operation. After saving, the LED will flash 3 times; 4. Now the transmitter is ready to be used.

All new generations of CAME “Fixed code 433.92” remote controls use a new coding system and can only be coded directly to newer digital controllers, for older operators you must use one of the original remote controls to copy the code to the new remote. This applies to the TTS and later remote controls.

Watch the “How to Video” Here.

If you have lost all the original remote controls please contact us so we can arrange to pre-program your new remotes.

Certainly. For example, in a common private dwelling, if owning a two-channel radio transmitter, it is possible to combine a channel for opening the gate and the other channel for the garage door. Most door operators will require a remote receiver fitted to them which can be done by your installer.

For malfunctions please contact the installer of your system or one of our authorised installers. Any tampering carried out by unauthorised personnel may void your warranty.

For repairs or servicing please use our “Find an installer” form. Click Here

All the manuals for the equipment we sell can be found Here.

The AD2000 Keypad must be connect with the P120 Voltage Convertor inline. Please click the following link and select your operator model or control board. Click Here

A faulty remote control is another common automatic gate problem. The remote control needs to be kept in good working condition if you want to make sure that it will be able to open and close your electric gate without any issues. Usually, the batteries of the remote control start to fade. You should check and replace the batteries and try again. If the problem is not solved, then replacing the remote is the only solution.

The VMD202 must be connect with the P120 Voltage Convertor inline. Please click the following link and select your operator model or control board. Click Here

This can happen on older 230V models of Ferni, Clok, Krono and Frog operators. This indicates that the capacitor is low or has failed, Please have your gates serviced by a qualified installer as they are 230V systems. Click Here to see the capacitor size required for your system.

This can happen on older 230V models of the BX-A, BX, BK1800 and ZBY15. This indicates that the capacitor is low or has failed, Please have your gate serviced by a qualified installer as they are 230V systems. Click Here to see the capacitor size required for your system.

A gate that doesn’t open smoothly is usually caused by worn out components of your gate system. This could be an issue with the rollers, hinges or rails of your gate. This is obviously a problem that should be handled by a professional as it could require replacement parts. However, you should check to make sure that the problem can’t be cleared by getting rid of dirt and debris.

On average, one can expect the batteries to last for 2-3 years. All batteries should be replaced every three-year service schedule as a minimum.

Yes – Unlike other brands of gate motors CAME motors will run with or without batteries connected and only switch to the battery backup during power outages.

If a magnetic lock is buzzing or noisy it could be the result of a failed bridge rectifier or relay, have your system checked by your installer.

Yes – you can connect a smart switch to your gate automation but keep in mind cheap products may not comply with NZ safety standards, they must also be EMF-compliant.

Any product used must have a Supplier Declaration of Conformity (SDoC) issued for them, please check with the importer before buying their product.

Please note any product deemed none compliant may void your warranty & we only support Came connect products.

As of now Sonoff WiFi Switch’s are non-compliant, Shelly WiFi Switch’s are approved in NZ as compliant.

Please click the following link for connection wiring: Click Here

Please refer to the wiring diagrams in the link below. They are for the connection of the ZLX24 control panel. They can also be used as a reference when connecting to other CAME operators as the terminal numbers are the same.

Please click the following link: Click Here